Product Designer. Systems Thinker. Human Advocate.
From insight to impact, I design intuitive products that make life easier - for users, teams, and the systems behind them.
Hi, I’m Chiara, a UX/Product designer passionate about making complex workflows simple.
I’ve designed both internal tools that empower teams to work smarter, and customer-facing experiences that help users achieve their goals with ease.
My approach combines structured thinking, research, and an eye for detail, always grounded in empathy and collaboration.
5+ yrs experience · 20+ internal workflows streamlined · 0→1 & scale-up wins
Projects highlights
Booking.com
Content Moderation UI Tool
Role: Product / UX Designer
Impact: Mnemonic shortcuts - increased satisfaction and speed boost.
Service context clear at a glance - Tagging is quicker.
Booking.com
Localization Routing
Role: Product / UX Designer
Impact: reduced delays caused by developers dependency, supports scalability
Booking.com
Content Guidelines and Reporting
Role: Product / UX Designer
Impact: Supports inbound decreased by 8% due to clearer self-service support features; improved readability; supports scalability; viewed by millions of Booking.com users.
Verto.sh
Branding and Redesign
Role: UX/UI Designer
Impact: 3.9k new users, increased direct traffic, first page on Hacker News.